SmartPages add-on
Member Portal
Give members a branded self-service portal where they can join, manage subscriptions, review payments and keep their account up to date—on desktop or mobile.
Branded member experience
Your members. Your brand. One simple portal.
Create a consistent member journey from sign-up to subscription management, payments and account details, with your organisation’s identity throughout.
A member portal that feels like your own.
Use your logo, colours, membership options and language preferences to create a familiar experience for every member.
Your brand, throughout the member journey.
From the first visit to ongoing account management, the portal reflects your organisation’s identity and presents your plans in a clear, familiar experience.
Less administration. More control for members.
Members can review active plans, renewal dates, payment status and transaction history, and resolve outstanding payments without contacting your team.
Member Portal features
Branded Member Portal
Use your logo, colours and content to present the portal as a natural part of your member experience.
Member Sign-Up & Login
Allow new members to sign up when self-registration is enabled, and give existing members secure access to their account and pass.
Payment Management
Let members review payment status, billing history and the payment details you make available in the portal.
Personal Details
Members can review or update the profile information you make editable, with changes synced to their membership record and linked passes.
Subscribe & Cancel
Choose which subscription actions members can complete, including joining, upgrading, downgrading or cancelling where enabled.
Pass Re-issue
Give members a straightforward way to retrieve their digital wallet pass again whenever needed.
Turn membership management into a branded self-service experience
See how the Member Portal can reduce administration while giving members a clear, familiar place to manage their account.